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Dutch Inside Sales Representative

Date posted: Friday 20th November

Location: Sandyford

Dutch Inside Sales Representative - South Dublin

The Company

ServiceSource founded and leads the service performance management industry. We focus exclusively on growing service share – producing the maximum service revenue by increasing the number of customers who buy services and increasing the amount they spend on those services – for leading high-tech companies such as Adobe, AT&T, GE Healthcare, Microsoft, Motorola, and Sun Microsystems.

ServiceSource has delivered more than $3 billion in services revenue to its technology clients and manages more than 300,000 customer relationships annually. Our complete service performance management solution helps high-tech leaders deliver outstanding financial results to their organisations and shareholders.

Headquartered in San Francisco, ServiceSource has four global service centers that serve technology customers in over 100 countries and 26 languages. We’ve delivered more than $3 billion in services revenue to the technology industry and manage more than 300,000 customer relationships annually. Founded in 1999, ServiceSource continues to grow at an unparalleled rate. We are private, profitable, and fully backed by a distinct group individual and institutional investors led by General Atlantic and Benchmark Capital. Its European headquarters and Service Centre is located in south Dublin where over 180 marketing, sales and operations professionals are employed.

The Opportunity

This is an exciting opportunity for a technology, sales or customer service professional with experience in the Dutch business arena to join one of the fasting growing sales and technology companies in Ireland today. It is a chance to be part of a dynamic sales team that is creating and leading a new industry category in the technology sector, Service Performance Management.

Because of its unique ‘Service Share’ value proposition, ServiceSource is expanding rapidly as market leaders such as Symantec and HP experience how we can materially improve the financial performance of their services and maintenance businesses, in a market that is worth in excess of $42B in EMEA.

Because of this success, ServiceSource continues to attract the best and brightest sales professionals in the tech sector. We provide a challenging and rewarding team based, working environment and the opportunity for people to develop their careers by working with a great management team.

The Role

The Sales Representative reports to the Vice President of Inside Sales, EMEA and is responsible for:
- the renewal and overall sales of hi-tech service and support agreements to established customer base
- application of databases to research accounts and uncover new opportunities
- generation of sales quotations
- manage the entire service sales cycle from prospect to close and the generation of reports for internal and external use.

The Inside Sales Representative will report directly to the Vice President of Inside Sales and will support a growing sales organization as part of his or her daily responsibilities. Our team is expecting dynamic and consistent growth so if you are up for the challenge of working with Ireland’s fastest growing company, check out our website, www.servicesource.com.

Experience

- Experienced sales/customer service professional with a minimum of 1-2 years experience in the technology or sector.
- Proven track record of achieving targets.
- Experience working in a multinational organization.

Skills

- University Degree or equivalent
- Fluency in Dutch and English essential
- Strong PC skills and knowledge of Microsoft Office Packages
- Excellent communication skills
- Excellent reporting skills
- Team Player
- Ability to form business relationships at all levels.

Personal Attributes

- Great instinct for sales and proven ability to be a valued part of the deal team.
- Self-starter who sets priorities and drives deliverables to execution with minimal supervision.
- Willing and able to exceed the highest of expectations.
- Resourceful, creative and likes to develop new, high impact ideas.

The Package
- Pension
- Health insurance
- Employee stock option scheme
- Education assistance programme
- Subsidised travel.
- Annual holidays 20 days