French - computing / IT - Jobs in Ireland

Key responsibilities will include (but are not limited to) the following: •Provide 1st & 2nd Level remote support to our sites across the world as part of our Global Service Desk. •Provide incident management to ITIL standards and familiarity with Remedy Application from BMC Group would be an advantage. •Ensure Incident Management is recorded, monitored and managed through our IM Application “Remedy”, in accordance with the established IT procedures or policies. •Be an active member of ...