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Credit Collection Specialist fluent German  

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  • Date Listed11/10/2019
  • Location
  • Advertised ByAgency
  • Job TypeFull-Time

Credit Collection Analyst fluent German

· Ownership of the debtors’ schedule with a clear understanding of client payment terms and likely payment dates to optimise the Accounts Receivable portfolio;

· Conduct credit checks on all customers, establish and manage limits;

· Managing the credit control function by liaising with clients and customer service to resolve payment queries and invoice disputes in a timely manner;

· Managing the cash application, ensure all cash receipts are applied properly by the cash app team;

· Maintaining and strengthen client relationships;

· Reporting on aged debtors;

· Reconciling the sales ledger;

· Providing any necessary support schedules and reconciliations for the month end reviews;

· Coach, support, mentor and train new and existing team members;

· Supervise and motivate team members to perform their bes


· Perform day to day shared services credit and collections functions within the defined process standards working across captive and outsourced teams,

· Analyse and review credit assessment and terms provided to existing and new customers,

· Perform collection reviews with the regions as well as the required follow-ups,

· Drive cash collections for the portfolio under management,

· Analyse and Review the cash collections performance,

· Meet the agreed performance measures, KPIs, and goal setting processes,

· Prepare and review monthly performance reports,

· Oversee the cash application activities performed by the 3rd party provider,

· Ensure that the customer payments are adequately allocated,

· Assist management in performing, facilitating, and reviewing day to day credit and collections activity within the centre and the 3rd party provider,

· Have a high level of understanding of the commercial operation, build and maintain an excellent relationship with commercial stakeholders such as Area General Managers, Area Controllers, regional and divisional Finance Directors,

· Standardise the credit and collections processes and services to the regional shared service organization,

· Provide support in the maintenance, review and update of the global standard credit and collections processes, to meet the needs of the shared services stakeholders,

· Create, review and maintain Standard Operating Procedures (SOPs),

· Evaluate best practices with global peers and develop improvement suggestions,

· Assist management in developing and reviewing performance results for credit and accounts receivable processes in the region,

· Ensure integrity of internal controls, in partnership with the compliance team,

· Support internal and external audit queries,

· Provide oversight and support for responses to and remediation of audit findings, across internal and 3rd party outsource service providers, as required;

· Act as first point of contact for members of the credit and collections team by coaching, supporting, mentoring and training new and existing team members.

· 3+ years of international credit experience inclusive of all aspects of credit management,

· Fluent in English as well as in an additional European language, ideally German.

· Knowledge and understanding of overall OTC processes,

· Experience in reading and analysing customer financial statements,

· Prior recent experience working in a captive SSC environment preferred,

· Experience with 3rd party outsource providers preferred,

· Additional SAP ERP experience is a plus.

Salary: 30-40K


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