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Front Office Team Lead 

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  • Date Listed16/05/2019
  • Location
  • Advertised ByPrivate
  • Job TypeCasual

Front Office Team Lead- The Kingsley

Front Office Team Lead

Embellish your career at The Kingsley where we strive on excellence and professionalism.

We are now recruiting for a Front Office Team Lead to join our professional team at The Kingsley. The ideal candidate will work strongly on their own initiative and alongside our Front Office Management team.

The candidate must be able to work under pressure, responding to and prioritising the various guest requirements. Providing our renowned excellent customer service. The Front Office Team Lead will assist the Front Office Manager and will demonstrate competency in complaint handling and help to administer policies and procedures, perform office duties as well as being hands on to cater for our Guests.

Requirements

- Excellent communication skills verbal and written with soft Management and Leadership skills
- Experience in a similar position with a 4 or 5 star Hotel background
- Excellent customer service and interpersonal skills
- Fluent English
- 3rd level education in tourism and hospitality management or equivalent
- Intermediate Computer skills
-Ability to compile reports/audits
-Ability to work on own initiative
-Strict policy and procedural work ethic and excellent organizational, administrative skills
-Opera experience an advantage

Staff Benefits Include:

- Company funded educational programs

- Discount on Dining options of up to 50%

- Reduction on accommodation for family and friends

- Discount for Spa treatments and products

- Use of Health Clubs

- Staff Dining Facilities

- Staff Parking

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    Kingsley Hotel, Victoria Cross, Cork.
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