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177763 Night Manager a wonderful opportunity in Dublin  

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  • Date Listed14/02/2020
  • Location
  • Advertised ByAgency
  • Job TypePart-Time

Night Manager

Our Client are looking for an experienced Night Manager.

Reporting to the Front Office Manager the successful candidate will be responsible for the smooth and efficient operation of Nights department including managing the night audit, reception team and the hotel at night.

Duties will include (but not limited to):

To ensure all guests queries are handled promptly and efficiently

To ensure all reception/reservations staff is able to carry out their duties to the standards as laid down in the standard of performance manuals.

To ensure all guest requests are met regarding room allocation i.e. VIPs

To maximize in room revenue, occupancy percentage and rev par through efficient yield management, assist in the compilation and achievement of the rooms budget

To be aware of relevant competitor information and market changes to initiate changes to our services / rates as appropriate

To constantly liaise with the housekeeping department to ensure all guest requests are attended to

To do a nightly passover with the early duty manager when on shift

To do the night audit on Opera

To book out¿ guests to another hotel if in an over-booking situation

To ensure the safety of all guests at night time

To resolve any problems, queries or complaints as they arise

To handle any emergency situations as laid down in the management game plan

To do duty management shifts as and when required

The Candidate:

Must have at least 2 years experience in Front Office/ Nights Management

A proven track record in revenue management

Excellent administration skills and a high attention to detail

Knowledge of Opera Packages (would be desirable but not essential)

Excellent interpersonal skills

Must be self-motivated and focused on providing a consistently high standard of customer service

Must be standards driven and detail-orientated

Must have the ability to multi-task in fast-paced environment

Must be flexible with regards to hours

Must have permission to work in Ireland on a full time basis

We can offer you:

Competitive Salary


Free Meals on Duty

Free Car Parking

Discounted Room Rates in Various Hotels

Career opportunities within a large company

Apply email to : chris.vos@ or call Chris on 01 4188192

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