Day and Night Porters
- Date Listed24/04/2019
- Advertised ByPrivate
- Job TypeCasual
Day and Night Porters required must have a full clean driving license
Must have a full clean driving license.
Ensure that meeting & conference rooms are set up in accordance with customers requirements and that customer’s needs are met, maintained and satisfied to the level of standards within the hotel.
Assisting guests with luggage to and from their rooms whether it is a meeting room or a bedroom and explaining the hotel facilities and showing guests how to us key cards, equipment and facilities
Carry out all duties as per the SOP manual.
To be familiar in the operation of the AV equipment as required by customers and to ensure it’s safely stored.
To report to office at rostered time
To drive hotel shuttle bus to and from the Airport when required.
To always remember to work as part of the overall team.
Carry out all cleaning duties as per the cleaning schedule
To promote a helpful and professional image to the customer, and give full co-operation to any customer requiring assistance, with a prompt, caring and helpful attitude.
To anticipate customer needs in order to enhance quality service and in turn enhance customer satisfaction.
To give full co-operation to any colleague requiring assistance in a prompt, caring and helpful manner and to be flexible in assisting around the hotel in response to business and guest needs.