Post an ad like this for FREE!
  • Date Listed16/12/2021
  • Location
  • Advertised ByAgency
  • Job TypeFull-Time


Description of Role:

We are now inviting applications for the role of Hotel Receptionist to join our busy Front Desk team. Flexible hours are available for experienced candidates.


- Minimum 1-2 years’ experience in working at the Hotel Front Desk.

- A commitment to offering exceptional service and standards.

- Fluent English and excellent communication skills.

- Ability to work well in a team environment and on own initiative essential.

- Well-groomed and presenting a professional appearance to all of our guests.

Key Duties & Responsibilities:

- Greet the guests on arrival and at all times in warm, welcoming and friendly manner.

- Check in/out guests effectively ensuring all details are correct.

- Carry out tasks effectively using computerized system.

- Ensure that any additional requirements (upselling) for guests are offered i.e. dinner reservations, porter etc.

- Ensure that all charges are posted correctly onto room bills.

- Take reservations and respond to guests quickly.

- Answer switchboard in a warm and welcoming manner and effectively transfer calls to correct extensions.

- Correctly take messages for guests/staff ensuring that date, time, message, to/from and initials are noted.

- Ensure that relevant people receive any messages immediately.

- Dealing with any guest requests/queries in a polite and pleasant manner, reporting any problems to the Duty Manager.

- Balancing reception cash at end of each shift.

- Ensuring that departmental floats are signed in/out.

- The sensible allocation of rooms to customers having viewed all relevant guest requests.

- Handling safe deposit for guests.

- Maximizing all sales opportunities at the desk.

- Dealing with foreign exchange for customers.

- Ensure that all monies are kept secure at all times.

- Be aware and comply with company policy regarding: Fire, Health & Safety, Hygiene, Food Hygiene, and Customer Care & Security.

- To read, understand and comply with your responsibilities as defined in the Health & Safety Statement and Staff Handbook.

- Assist the Front Office Manager and Reception *Supervisor in ensuring the smooth running of the front desk.

Must have experience with Opera Software System

Gumtree User(More ads from this seller)
User since cze 2021
    Attach a file(maximum 2MB)
    By clicking "Send" you accept the Terms of Use and Privacy Notice and agree to receive newsletters and promo offers from us.
    Add to Watchlist
     Safety Tips - Your safety is important to us and we believe that you can stay safe. Learn MoreReport this ad
    You might be interested in these similar ads
    Experienced Floor staff wanted for Restaurant Dublin 15
    Role and Key Responsibilities: * To provide excellent, friendly and courteous service to all guests. * To ensure that guests are acknowledged and warmly welcomed to the restaurant. * To maintain a high level of knowledge on product offerings; including menu’s, wine’s, hot and cold beverages, * To ensure that all Food and Beverage products are served efficiently * To ensure that al ...
    Front of House staff
    Excel are currently recruiting for full and part time front of house staff in Dublin City Centre. We are looking for front of house staff to work in the top venues and theatres for Panto season in Dublin.Requirements for the Front of House staff:At least 2 years’ high-level customer service experienceAbility to work under pressure, with a friendly manner and a professional attitudeCash handli ...
    Experienced Bartender in Dublin, preview image
    Experienced Bartender
    Excel Recruitment are looking for a skilled Bartender to join our exciting team and to work with our high-profile clients, in well-known venues across Dublin. This would be casual work that is available to you all year round, with temporary work available daytime, evenings and weekends. This is ideal if you are looking to work around your busy schedule. Requirements for the Bartender Job:· ...
    Delivery Driver
    We are looking for a reliable delivery driver who is concerned with customer satisfaction and transporting items in a safe, timely manner. The delivery driver will pick up and drop off items while adhering to assigned routes and time schedules. You should be willing to work as part of the delivery team in order to ensure that are items are complete, packed correctly, and safely delivered to the co ...
    Restaurant Supervisor
    We currently have a vacancy for a restaurant supervisor to join our team here at MacDaddy restaurant - this is an exciting opportunity for someone who wants to be part of a growing business.MacDaddy is located in Temple Bar and we operate Mon - Sun 12:30 - 9:00pm so no late nights!The Restaurant Supervisor is responsible for assisting in the smooth running of the Restaurant, providing leadership t ...
    Hospital Catering Assistant  in Dublin, preview image
    Hospital Catering Assistant
    Job Description : Hospital Catering Assistant job available in Dublin CityAre you a Catering Assistant & would you like to work in healthcare catering? This Catering Assistant job is with a Temps agency that supplies Catering Assistants to Health facilities in Dublin City Centre. The rate of pay is €13.78 per hour and hours are full-time and part-time cover. As a Catering Assistant in the heal ...
    Experienced Barista
    We are currently seeking to recruit an experienced Experienced Barista to be a part a professional and highly skilled team in the Dublin 2. If you have the relevant qualifications and would like to develop your career within a busy and extremely popular dining destination, then this could be an excellent opportunity for you.Full time availability & Flexibility to work up to 40 hours acro ...
    More ads