Senior Front Desk Receptionist  

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  • Date Listed31/07/2020
  • Location
  • Advertised ByAgency
  • Job TypeFull-Time
Job DescriptionEdit

M Recruitment are looking for a Senior Receptionist on behalf of a client in the North Dublin area to work within the front office Department. We require team members who are focused on customer care & enjoy ensuring high standards.

The Candidate:

The ideal candidate for this role will be a confident, organised person who has excellent attention to detail and customer care skills. A flexible attitude towards shift work is essential and midweek and weekend work is involved.

Experience:

  • Previous Hotel Front Desk experience is desired for this role.
  • Strong communication skills both verbal and written is essential.
  • Experience with OPERA or similar is desirable and a distinct advantage.
  • Own Transport

Responsibilities:

  • Greet guests immediately upon arrival and anticipate assistance that may be required.
  • Handle guest requests efficiently.
  • Perform duties according to hotel policies, procedures and standards.
  • Be knowledgeable about daily Resort Operations.
  • Be knowledgeable about guest rooms, locations, amenities, features and all other services offered by the Resort.
  • Be empowered to solve issues as they arise.
  • Ensure the cleanliness of the front desk area and back office at all times.
  • A flexible attitude to working days and shifts in accordance with the departmental rota.
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