Senior Front Desk Receptionist
- Date Listed31/07/2020
- Advertised ByAgency
- Job TypeFull-Time
M Recruitment are looking for a Senior Receptionist on behalf of a client in the North Dublin area to work within the front office Department. We require team members who are focused on customer care & enjoy ensuring high standards.
The ideal candidate for this role will be a confident, organised person who has excellent attention to detail and customer care skills. A flexible attitude towards shift work is essential and midweek and weekend work is involved.
- Previous Hotel Front Desk experience is desired for this role.
- Strong communication skills both verbal and written is essential.
- Experience with OPERA or similar is desirable and a distinct advantage.
- Own Transport
- Greet guests immediately upon arrival and anticipate assistance that may be required.
- Handle guest requests efficiently.
- Perform duties according to hotel policies, procedures and standards.
- Be knowledgeable about daily Resort Operations.
- Be knowledgeable about guest rooms, locations, amenities, features and all other services offered by the Resort.
- Be empowered to solve issues as they arise.
- Ensure the cleanliness of the front desk area and back office at all times.
- A flexible attitude to working days and shifts in accordance with the departmental rota.