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Mortgage & Loan Customer Service Agent  

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  • Date Listed17/04/2019
  • Location
  • Advertised ByAgency
  • Job TypeFull-Time

Mortgage & Loan Customer Service Agent:

Exciting opportunity for an experienced customer service agent to join a leading organisation in Shannon.

Previous experience in a customer service function with credit management essential.

Mortgage & Loan Customer Service Agent: Job duties:

  • Contacting customers over the phone and email.
  • Credit management of accounts.
  • Identify solutions to customers and answer any queries.
  • Recommend strategies to customers and explain processes available to them.

Requirements:

  • Customer service experience in a contact centre or similar service environment.
  • Experience with credit management.
  • Collections or loan qualifications desirable.
  • Excellent customer service and communication skills.
  • Experience working as part of a team.

For more information please contact Claire Normoyle on 061-512270 claire.normoyle@collinsmcnicholas.ie

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