Dutch customer service role 

Post an ad like this for FREE!
  • Date Listed15/10/2019
  • Location
  • Advertised ByPrivate
  • Job TypeFull-Time

Customer Service Rep with Dutch

Are you passionate about travelling and holidaying in some amazing hotels and resorts and if you enjoy helping people by providing excellent customer service, we have the opportunity for you to join an amazing team.


  • First contact resolution approach in dealing with customer interactions.
  • Maintain an image which reflects friendly, helpful and professional demeanour in order that each customer is left with a positive impression of our organisation.
  • - Receive and process calls, respond to online communications and conversations relating to the hotels and the Marriott loyalty program (Bonvoy). This will be accomplished by utilising a combination of calls, emails and live chats.
  • Generate sales for the properties worldwide by using effective sales techniques.
  • Provide information on all Marriott International brands/properties, on room availability, rates, packages, amenities and other information requested by the customer in accordance with guidelines, policies and procedures.


  • Passion for travel and the hospitality industry.
  • Excellent customer service and problem-solving skills.
  • Strong aptitude for sales.
  • Excellent communication skills in English and German or Dutch – written (business writing skills) and verbal (telephone manner).
  • The ability to work in a fast-paced environment that requires the use of multiple computer applications.
  • The ability to multi-task.
  • The ability to work independently and in a team environment. –
  • Detail orientated with excellent organisational skills.
  • The ability to meet performance standards in line with company policies.
  • Availability to work various shift patterns
Gumtree User(More ads from this seller)
User since Jul 2015
    Attach a file(maximum 2MB)
    By clicking "Send" you accept the Terms of Use and Privacy Notice and agree to receive newsletters and promo offers from us.
    Add to Watchlist
     Safety Tips - Your safety is important to us and we believe that you can stay safe. Learn MoreReport this ad
    cork city
    You might be interested in these similar ads
    Order Management fluent German  in Cork, preview image
    Order Management fluent German
    Order Management Associate fluent GermanThe role of an Order Management Associate involves having responsibility for order and dispute processing within a given market(s). The roles activity includes and is not limited to ensuring all orders are processed within the agreed timeframe, acting as a point of contact for all customers and supporting the resolution of any issues where the supply chain / ...
    Customer Service Agent
    Shared Service Customer & Technical AgentAt ShockVoyce we can offer a promising career with lots of opportunities to progress within the company. We believe in supporting the talent within the company and encouraging our employees to grow and succeed. We have a unique opportunity to join our ShockVoyce family and be a part of a team in making a difference to our customers at ShockVoyce. Idea ...
    Hotel Receptionist - 3 days per week
    Cork's Vienna Woods Hotel is a luxurious 18th century elegant country house tucked under Glanmire’s leafy backdrop. The original regency decor and restored artwork presents a lavish fifty bedroom 4 Star Hotel with old-world, vintage charm. Nestled among twenty two acres of private woodlands, the tranquil surrounds of our family run hotel, which overlooks the Glashaboy River, also houses eight ...
    German, Schedule & Account Services, Resource Deployment (12 Month FTC)
    Key Responsibilities As Schedule & Account Services Specialist you will be providing telephone, chat and email assistance to our EMEA customers as part of the Dell Global Service Desk.24/7 Customer supportUnderstand Customer’s needsProcessing part order / escalationReactive scheduling of activities for onsite resolution for our engineering teamEssential Requirements Creative, outside the box t ...
    Calling STUDENTS ? in Cork, preview image
    Calling STUDENTS ?
    Kiss promotions is currently hiring a number of enthusiastic, outgoing and confident personalities to work across our portfolio of sales campaigns, representing some of Ireland's most recognised brands. Graduate and Summer positions available. Be part of a growing team where you will be rewarded with a fun yet professional working environment that offers excellent career opportunities. A direc ...
    Call Centre Agents Cork (Must have EU work permit)  in Cork, preview image
    Call Centre Agents Cork (Must have EU work permit)
    Shifts: 8am-4pm & 2pm-10pmLocation: little Island Tier 1 Salary 24-28k Tier 2 Salary 28-42k Tier 1 Requirements: 3-4 years call centre experience College degree/High School EducationStamp 4 visa/EU Work permit. Tier 2 Requirements: College degree Work experience dealing with customers/call centre Stamp 4 Visa
    More ads