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Become a Customer Service Guru for PayPal in Dublin (French, German, Dutch, Russian Speakers)

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  • Date Listed 07/12/2017
  • Location
  • Advertised By Agency
  • Job Type Full-Time
Driven by a fundamental belief that access to financial services can provide opportunities, PayPal has committed to democratizing financial services and encouraging people and businesses to flourish in the global economy. Be part of our company to redefine the money of the future together. PayPal are currently recruiting for candidates who are bilingual in English and one other European language - in particular German, Dutch, French and Russian speakers. Positions Available: Customer Service Agent As a teammate within PayPal, your primary responsibilities will be assisting our customers and helping to resolve their inquiries. By using the latest in modern communication and technology tools, you will be able to provide our customers with accurate answers to their questions in both a quick and helpful manner. Collections Teammate As a Collections Teammate, your goal is to deliver best-in-class service to PayPal’s core and emerging products, taking problem solving and customer service to a new level is what you will do as a Collections Teammate. As a Collections Teammate you will uphold the highest level of customer service, in this specialized role you will negotiate with PayPal customers on resolving negative balances and providing quality answers. Skills Required: • Strong working knowledge of Internet, Microsoft Office - Outlook, Word, Excel • Ability to learn and adapt to new software technologies • English language communication skills: o Strong verbal (phone) o Strong written (email) • Ability to work independently while making sound business decisions on case information • Well-developed sense of urgency and follow through • Ability to multitask multiple systems, screens, and tasks during customer contacts • Time Management and adherence to schedules So why join us? • A dynamic and growing company with a globally strong brand • Multicultural and excellent working environment • An incredibly fast and change-driven pace of business • Career progression • A world of opportunity both locally and internationally • Competitive salary and great benefits. Benefits • Active Reward Programme • Quarterly performance bonus awards • Fully subsidised Medical Insurance (VHI) • Life & Disability Insurance • Pension (contributory) • 25 days holiday • Free on-site gym and free parking • Paid 4 week sabbatical after 5 years • Subsidised canteen and free tea & coffee • Onsite Costa Coffee shop • Subsidised shuttle bus from city centre • Very active Sports & Social Club To apply please send your CV to About PayPal Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 210 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.
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