Customer Service Representative/Telesales 

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  • Date Listed14/10/2021
  • Location
  • Advertised ByAgency
  • Job TypeFull-Time
Customer Service/Telesales Assistant
Job description - Rathcoole, Dublin
DESCRIPTION:
We are seeking an ambitious individual to play a vital role in driving first class customer service to our clients and supporting our Sales and Administration. The successful applicant will work as part of a busy end user experience.
REQUIREMENTS:
The successful applicant will be a polite, friendly and ambitious individual that will provide fantastic support to our team, our clients and all relevant third parties. They will play an instrumental role in keeping our client records up to date, managing new and existing clients along with prospective purchasers and assisting in other administration work.
KEY RESPONSIBILITIES:
Deliver a positive customer service experience via email and phone
Deal with phone inquiries and advise customers on standard queries or pass to relevant team member
Work with the sales team
Maintain up-to-date & accurate records for our customers
Ensure main email inbox is attended to and dealt with throughout the day with timely replies
Manage the sales progression part of the business, this involves sending out sales advice notes o
Update agents calendar and schedule viewings
Any other ad hoc duties that arise from time to time.
PREFERRED EXPERIENCE:
1 year of office based role
Familiar with CRM software
Knowledge of areas in Dublin
Excellent communication skills, both written and verbal
Good ability to multitask and meet deadlines
Detail oriented self starter with exceptional organisational skills
Job Type: 8 Month Contract
Salary: €26,000.00 per year
Schedule:
Monday to Friday
Reference ID: 0012
Contract length: 8 months
Please send CV to michelle@brightrecruitment.ie
Salary: €26,000.00 per year
COVID-19 considerations:
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    Rathcoole, Dublin
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