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Customer Service Representative

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  • Date Listed 31/08/2017
  • Location
  • Advertised By Private
  • Job Type Full-Time

We are currently looking to recruit a customer service candidate for a full time permanent position based in Dublin 12

Duties:

  • Dealing with incoming calls – customer queries or new orders
  • Managing the correspondence between the client and the company
  • Monitoring customer accounts and processing any outstanding queries
  • Providing data and reports to help the sales team
  • Data Entry & administration duties

Suitable candidate must have:

  • Excellent level of English
  • PC ability – capable enough to enter customer bookings into our system quickly
  • Note that it is a very busy call centre office – person will need to be able to handle queries/complaints without getting flustered.
  • Minimum of 2 years experience working in customer service role within a busy call centre

Working Hours 9am – 5.30 pm ( 1 hour unpaid lunch break ) 37.5 hours per week

Rotating 4 week cycle where you will be working 9am-1pm on a Saturday ( these weeks you will finish Mon-Fri earlier at 4.30pm )

Salary Range: €11.28

Ref number:17088

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