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Einladung an alle Deutschspeachige!! German Technical Support Analyst. No experience needed

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  • Date Listed 27/07/2017
  • Location
  • Advertised By Agency
  • Job Type Full-Time

Do you speak German? Do you want to work in a multilingual and multicultural company? Are you looking to start your career in technology or customer support? If so, this job is for you!


We are looking for German technical support analysts, providing first level support to clients. A technical, customer support or call centre background is ideal but not required. No experience necessary!

Responsibilities:
  • Answer calls quickly but accurately
  • Gather information to resolve customer problems using the relevant tools and systems
  • Update customers regading the status of their call
  • Escalate issues when needed
  • Achieve individual and team goals
  • Mentor new hires

Requirements
  • Fluent in German and good level of English
  • Excellent communication skills and ability to solve problems
  • Interest in IT or computers
  • Team player
  • Call centre, IT or customer support background is ideal but not required

Benefits and conditions:
  • Permanent contract with Cpl onsite
  • Salary: €20,500. Unsocial hours and weekend work are compensated
  • Flexible working hours. Shift work
  • 21 days holiday
  • Career training and education
  • Free shuttle bus service
  • Fun company activities
  • Cheap gym membership onsite
  • Free parking
  • Location: Co. Kildare, about 35 minutes away from Dublin city centre

If you are interested in this position, apply through this advertisement or send in your CV at: stephen.molloy@cpl.ie
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