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Fraud Prevention Specialist - German - Cork

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  • Date Listed 03/07/2017
  • Location
  • Advertised By Private
  • Job Type Full-Time

The company for which I work is seeking a professional individual to add to our team in Ireland as

Fraud Prevention Specialist

Job Summary
Our company is looking for a a fraud prevention specialist with excellent analytical skills and extensive knowledge of best practices for order exception management. Reviewing and analysing Card Not Present Orders (CNP) to detect fraudulent activity.

Key Qualifications
Be fluent in German and English
Analysis and Problem Solving Skills
Decision Making and Sound Judgment
Strong Written and Verbal Communications
Detail Oriented
Team player

Reviews and Analyses simple – complex blocked Card Not Present orders to detect fraudulent activity, determining appropriate next steps
Cancels fraudulent orders and serves as a point of contact between customers, credit card banks, and shipping carriers where necessary
Analyses, identifies, and communicates trends from exception reporting
Reviews credit issues and processes as necessary
Researches and resolves Card Not Present chargeback disputes
Represents the company with customers and partner organisations
Identifies innovative ideas to improve the customer experience
Achieves or exceeds performance and productivity goals

Additional language would be beneficial.
BA/BS degree or relevant practical experience.

Naturally your privacy rights are 1000 % safe. The data will be stored by the company complying with the current law (recruitment purposes). The company does not trade in personal data at all, therefore the respect of the privacy of the internal and external contacts is a milestone for us, hence no need to do the unsolicited and cheap tricks.

If you think to fit the aforementioned profile, please drop me a line, and in the best case you got a job, and I got a job referral bonus (^_^).

Best of luck for now and kind regards

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