This site uses cookies to provide you with a great user experience. By using this site, you agree to our use of cookies.
Post a FREE Ad

Spanish fluent B2B Customer Service Representative  

Post an ad like this for FREE!
  • Date Listed25/06/2019
  • Location
  • Advertised ByAgency
  • Job TypeFull-Time

Spanish B2B Customer Service Representative

Accountabilities

  • Manage the orders from customers (entering in the system, checking pricing, date of delivery,etc.)
  • Reply to the inquiries from customers (Key Accounts, Private retailers) and sales representatives on goods (stock availability, expected delivery date and client’s order status in accordance with the Logistic department)
  • Coordinate operational market activities for the assigned market effectively using all available resources, verifying progress and intervening in a timely manner when obstacles arise in keeping with agreed deadlines and commercial requirements
  • Ensure that the deliveries to the customer meet the criteria of the company’s Key Performance Indicators.
  • Keep track of the orders from reception to delivery at final destination
  • Keep track of all issues related to customers’ order to the final delivery (pricing issues, product availability, miss-shipments)
  • Work Closely with Distribution planning and Local Administration when issues occur at any stage of the flow (from order entry to delivery to client), in order to obtain a fast resolution and ensure customer satisfaction.
  • Take care of any urgencies that may be received from customers in a swift manner to ensure that the deadline is respected and therefore customer satisfaction is guaranteed.
  • Keep track of the orders from reception to delivery at final destination, ensuring that the deliveries to the customer meet the criteria of the company’s Key Performance Indicators, budget and central instruction.

Qualifications / Professional Capabilities

  • Fluent/Native English and Native Spanish level
  • MS Office – in particular Excel
  • Knowledge of SAP

Personal Competencies

  • Planning
  • Organization
  • Attention to detail
  • Customer Orientation
  • Teamwork
  • Communication
Salary: 26-32K p/year
Permanent
Gumtree User(More ads from this seller)
User since Jul 2018
73Published
6Active
    Attach a file(maximum 2MB)
    Uploading
    [Remove]
    By clicking "Send" you accept the Terms of Use and Privacy Notice and agree to receive newsletters and promo offers from us.
    Add to Watchlist
     Safety Tips - Your safety is important to us and we believe that you can stay safe. Learn MoreReport this ad
    Dublin
    You might be interested in these similar ads
    French Customer Service Administrator- Athlone Co Westmeath
    JOB PURPOSETo manage the day to day Customer Service activities including process of orders/ answering the phones. Responsibilities: Work as part of a multi-disciplinary team, ensuring all orders received via telephone, fax, post, etc. are processed accurately and promptly upon receipt.Ensure that all customer queries – order queries, stock situation, deliveries, invoices, product queries, literat ...
    Customer Service Agent - Sandyford
    ***This role is ideal for candidates with access to their own vehicles, coming from Kildare, Waterford, Wexford and Wicklow, who wish to work in South Dublin***Starting Salary: €24000, increase to €26000 after 6 months.You are:A client focused individual who thrives on making the client central to everything you do whilst providing best in class customer service. You are passionate about resolving ...
    Pizza Chef - Italian Restaurant in Rathmines Co. Dublin
    GROSS SALARY: €2000 per month starting salaryNET SALARY: €1744 net per month (ESTIMATED)WORK HOURS: 5 days per week form 3pm to 10 pmOVERTIME PAY: PER HOUR RATE WILL BE APPLIED TO OVERTIME HOURSALL FINAL EMPLOYMENT OFFERS WILL BE AGREED BETWEEN EMPLOYER AND CANDIDATE.These are guidelines and are not intended as job offer.GENERAL DESCRIPTION OF THE JOB:We are looking for a professional Pizza Chef f ...
    Customer Onboarding and Training
    Recruitment is currently underway for experienced onboarding specialist to join our newly implemented Onboarding Team. The successful candidate must demonstrate a proven track record of outstanding customer service skills and the ability to identify and understand customer requirements. The RoleBe a liaison throughout the deployment process between customers, the Sales Team and the Build Team to c ...
    Customer Service Person required
    Customer Service Person required for a busy travel company based in Cork.Duties and Responsibilities:Answering and resolving inbound call enquiries and demonstrating ownership of customer issues.Assisting the Customer Service Consultants in managing customer escalations to a solution or compromise.Providing Technicians with technical information as required Deliver 'best in class' customer ...
    Waiting staff
    Experienced waiting staff required for daytimes in busy Dalkey Cafe.
    Customer Service team leader for Flights/Online
    Customer Service team leader for Flights/Online The customer service team leader position is responsible for providing quality and efficient customer service to customers through the daily management of a team of employees to include hiring, motivating, recognizing and rewarding, coaching, delegating, training, problem solving and being decisive. GDS knowledge is essential with Travelport and Amad ...
    More ads