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Customer Service Agent 25K 

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  • Date Listed27/05/2019
  • Location
  • Advertised ByAgency
  • Job TypeFull-Time

Do you have the drive and passion to help people, build relationships and enhance your people's skills? Would you like the opportunity to work for a fast-growing multinational company and take full control of customer-facing responsibilities? - Our client is very interested to talk to you!

Our client is the world's leader in sourcing and reselling tickets for a diverse range of exciting events! This is the perfect opportunity for someone who is proficient in English (written and spoken) as well as any of the following languages: French, German, Dutch, Spanish, Italian, Czech, Hungarian, Russian, or Hebrew.

What you will be doing:

  • Providing e-mail and phone support to customers to the required standard to ensure productivity and quality.
  • Liaising with other departments as necessary - You'll meet great people and inspiring leaders!
  • Identifying issues and process improvement opportunities, solving it accordingly.
  • Support customers directly on the ground at major events around the world.

What you will need:

  • Fluency in English and Secondary Language (French, German, Dutch, Hungarian, Spanish, Hebrew, Czech, Italian, or Russian)
  • Previous experience in a customer service environment
  • Be willing to work flexible hours (day/night shifts and possibly weekends)
  • Preferred experience in sales or call centre

The offer:

  • Free healthcare insurance – after a month
  • Free snacks in the office
  • Free food once a week
  • Free drinks/beverages incentives
  • A relocation package can be negotiated (flights + 2 weeks free accommodation near the office)
  • Good opportunities for promotion!

Location: Castletroy, Limerick

Hours: 40 hours /week – 5 days

Does this sound like you? Apply today!

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