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Czech Customer Service  in Limerick, preview image
Czech Customer Service
Czech Customer Service RepresentativeOverview of Role Our client is the world’s largest source of live event tickets – is growing quickly and is looking to hire ambitious and talented people to join a global operations team. This is an exciting opportunity to join a fast paced energetic company which is the main global hub for Customer Service worldwide.Our client is a global business with lo ...

Customer Service Executives Limerick

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  • Date Listed 29/11/2017
  • Location
  • Advertised By Agency
  • Job Type Full-Time

Irish Recruitment Consultants are hiring for a range of Customer Service roles based in Shannon and Limerick.

Key Responsibilities

  • Overall management and responsibility for a dedicated list of customer accounts

  • Develop work out strategies for each account

  • Follow agreed lines of escalation for all Customer Service issues

  • Organise and attend face to face meetings with clients as required

  • Deal with service queries in a prompt and professional manner

  • Responsible for all actions and decisions on accounts assigned

Skills & experience

  • A proved track record in customer service

  • Previous Call centre experience an advantage

  • Ability to work to designated individual and team targets


  • IT Knowledge

  • Customer Service and Commercial Awareness

  • Influencing/Persuasion and Negotiation skills

  • Communication skills – Interpersonal and Written

  • Judgement & Decision-Making

  • Team Working

If you feel you have the above experience please send an up to date CV today.

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