German Customer service role Relocation on offer 

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  • Date Listed14/01/2020
  • Location
  • Advertised ByAgency
  • Job TypeFull-Time

Role: Customer service agent (German desk)


Salary: €25K p/a


Location: Limerick. Ireland


Relocation package: Flight to Ireland + 2 weeks hotel accommodation


Benefits:


Healthcare

Free parking

Paid annual leave

Sport and social club


Main responsibilities:


Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.

Resolve customer complaints via phone, email, mail or social media

Liaise with other departments as necessary

Any other tasks as required


Requirements:


High school diploma or equivalent; college degree preferred

Strong phone contact handling skills and active listening

Customer orientation and ability to adapt/respond to different types of characters

Excellent communication and presentation skills

Ability to multi-task, prioritize and manage time effectively


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