This site uses cookies to provide you with a great user experience. By using this site, you agree to our use of cookies.
Post a FREE Ad
You might be interested in these similar ads
2nd LEVEL NETWORK SUPPORT Our client, a BPO company on behalf of NETGEAR is looking for skilled IT Professionals to join their team in Cork. NETGEAR is a global networking company that delivers innovative products to consumers, businesses and Internet service providers. For businesses, NETGEAR provides networking, storage and security solutions without the cost and complexity of Big IT. ...
Application Support Engineer – Cork in Cork, preview image
Application Support Engineer – Cork
Application Support Engineer 3+ Years of experienceCompetitive Rates + PackageSME Client, Complex EnvironmentRed Chair Recruitment is looking for an Application Support Representative to work within our client’s technical delivery team in Cork City.Daily Checks:Log, resolve and escalate tickets/issues made by customersReviewal and administration of Database server and application toolsTroubleshoot ...
Data / Linguistic Analyst (French / German / Dutch Speaker) in Cork, preview image
Data / Linguistic Analyst (French / German / Dutch Speaker)
Urgently looking for immediate starts for German, French or Dutch speakers. Job Summary: We are currently seeking a Data Relevance Analyst to join our expanding team. In this role you will focus on the international aspects of dictation.  
Computer Science Grinds
Hi, I am currently studying Computer Science and I am looking for someone to help me 2 to 3 hours per week with some of the course content I need help with (probably for the full year). It may suit a student who is in their final year of computer science or a recent graduate who has some free time. It would be in Cork City. Please call 0834386438 or 0879551801
Installation technician
Hi,Cabling experience, low voltage mostly.Networking experience,Drill use, ladder useDriving license.Give me a call on a mail on patrickthest@gmail.comRegards
More ads

Customer Support Technician – Dutch

Post an ad like this for FREE!
  • Date Listed 27/06/2018
  • Location
  • Advertised By Private
  • Job Type Full-Time
  • Create research and update service requests.
  • Route service requests to appropriate product support teams and performs other duties as required.
  • Interface with Global support teams and Field personnel.
  • Implement escalation procedures as required.
  • Execute Business Continuity procedures if needed, according to established protocols.
  • Business Continuity to be defined as Disaster Recovery operations due to a variety of reasons, i.e. problems with the network, operating system, telephony, etc.
  • Performs contract entitlement checking and works with customer to establish PO documentation for services if the customer is not entitled for service. Performs Tiered Services enforcement based upon customer's contract level and routes these customers to appropriate service teams.

Essential Requirements

  • Excellent communication and customer service skills plus the flexibility to work shifts
  • Interpersonal and organizational skills
  • Ability to work in a team environment
  • Ability to adapt to change
  • Strong computer skills
  • Customer-Facing, Business-Level English speaking and writing skills required
  • Languages required: Business-Level speaking capability and writing skills required – Dutch
Gumtree User (More ads from this seller)
User since Jan 2016
141 Published
12 Active