German speaking IT Support Engineer Leipzig Germany  

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  • Date Listed14/01/2020
  • Location
  • Advertised ByAgency
  • Job TypeFull-Time


Role: German speaking IT Support Engineer


Location: Saxony, Germany


Salary: up to €55K p/a DOE


Benefits:

- Recognition and award program

- Development support

- Opportunity to move to other offices (85 offices around the world)

- Some flexible Working hrs

- Employee Exchange Program

- Quarterly incentive programs


Main tasks (not limited to)

- Meeting with the IT Manager to discuss system needs

- Troubleshooting

- Processing technical issues via ticketing system

- Processing requests according to ITIL best practices

- Fixing hardware, software, and networking issues

- Working with other teams to ensure reliable service delivery

- Dealing with customers via different communication channels such as phone, skype, email, and / or logging remotely

- 2nd and 3rd level support

- Backup and recovery


Requirements:

- Min 1 year in a similar role

- Degree in engineering or computer science- Good knowledge in the operation of IT landscapes

- Experience with SQL Server security, migration and troubleshooting desirable (not a must)

- Knowledge of Microsoft SQL on Linux, Azure SQL Database, SQL Server on Azure VM, SQL

- Managed Instances or SQL on AWS is desirable (not a must)

- Willingness to train and update your skills

- Fluent German and communicative level of English

- Desirable: ITIL Foundation certification

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