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Technical support - Swedish, Dutch or Flemish speakers

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  • Date Listed 25/05/2018
  • Location
  • Advertised By Agency
  • Job Type Full-Time

Manpower has an exciting new project in an American global Company in Dublin and we are looking for Dutch,Swedish and Flemish speakers to join our friendly Service Desk team as soon as possible. As an Technical Support Specialist, you will be the first point of contact for customers and will provide the best and most cost effective solution to the end customer.

PLEASE NOTE THAT YOU HAVE TO HOLD A STAMP 4 GNIB CARD OR EU CITIZENSHIP IN ORDER TO BE SUITABLE FOR THIS ROLE!

The roles will suit enthusiastic candidates with customer service and technical experience and a willingness to learn and develop. We will consider candidates who are already based in Dublin or willing to relocate (generous relocation package provided).

Main Responsibilities:

The Technical support specialist will work as part of the service delivery team that is aligned to one or more customers.

He/she will have focus on the following:

Delivery of service that meets SLA and delights the customer
Supporting the achievement of productivity improvements
Providing back-up support and cover
Operate and maintain devices
Ensure quality standards are achieved and customer requirements are met
Where required replenish consumables and perform key operator maintenance

Qualifications and Experience:

High School Diploma / (GED) / Secondary School GCSE or equivalent
Fluency in English and one of the following languages: Dutch, Flemish or Swedish.
Proven record of previous customer service and/or technical experience.

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