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Technical Operations Engineer – Kerry

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  • Date Listed 23/05/2017
  • Location
  • Job Type Full-Time

Red Chair Recruitment are happy to announce we are presently recruiting Technical Operations Engineers for the Kerry area. You will be involved in the provision of a world-class support service, you will be required to manage tickets efficiently and keep the customer updates throughout this process.

Main Responsibilities

The successful candidate will be responsible for:

  • Respond to Technical operation tickets raised ensuring clear, concise & full solutions are provided on each ticket and the tickets are processed within the agreed SLA’s.
  • Support the Back-office infrastructure on Linux operating systems, ensuring that customer and partner files are uploaded and processed successfully.
  • Monitor daily job schedules and ensure all processes run successfully and services are available.
  • Maintain good relationships with FMS’s customers and partner organisations.
  • Support all services offered to both internal and external customers.
  • Support Data Analysis and adhoc reports.

Qualifications / Experience Needed

  • 3 – 6 years in a Technical operations support function or systems administration role.
  • Oracle and Mysql.
  • Linux/Unix experience.
  • Knowledge of all or some of the following is a distinct advantage:
  • Opswise
  • Monitoring tools, ie: Nagios, OP5
  • Shell scripting, Perl
  • Networking/Firewalls
  • Java, Python
  • Tomcat
  • Experience working in a Production environment across global time zones.
  • Experience working in a 24/7 environment a distinct advantage.

We Get People

If you are interested in this position and feel you have the right qualifications please email you up to date CV to the address provided

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