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Salon/ Spa Trainer

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  • Date Listed 10/08/2017
  • Location
  • Advertised By Private
  • Job Type Full-Time

We are recruiting on behalf of a very reputable salon/spa in Dublin. This role includes organising the company training schedule for all staff members. You will be responsible for delivering a high standard of training to beauty, spa and advanced skincare therapists, ensuring the spa is run in a professional manner.

Main duties of the role include:

· Must have in-depth knowledge and thorough understanding of Policies and Procedures

· Ability to carry out training to the high standards of the Policies and Procedures.

· Identify the areas of training required with new starters and lead this training during their initial weeks.

· Set high example in reaching sales and rebooking targets

· Be a highly qualified Therapist (Laser Therapist desirable but not essential)

· Communicate with management for scheduling training in an efficient timely manner

· Spa Workaround’s to identify missed areas in Deep Cleans & to identify cleaning training gaps if required.

· Facilitate induction in 1st week of new hires.

· Be able to open/close Spa as required.

· Be a role model to other staff members

· Shadow new starters in end of day tidy up’s and retrain as required

· Let colleagues see you planning your day and deciding what to do in downtime

· Client satisfaction - this is a primary responsibility. All clients must receive the utmost care and attention while experiencing a 5 Star treatment

· Ability to upsell a client a higher value Spa Treatment or Spa Package

· Cash up and balance till at end of day if required, ability to run reception and run the spa if required

· Stock ordering and checking if needed

· Lead Trainer must at all times:

· Have excellent organisational and communication skills

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