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Administrative Assistant 

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  • Date Listed15/05/2019
  • Location
  • Advertised ByAgency
  • Job TypeFull-Time

Administrative Assistant, Dublin 2

One of our clients, an insurance premium finance provider is looking for an Administrative Assistant to join their organization ASAP.

Full training will be provided.

Role and Responsibilities

  • Providing Best in Class Customer Care when dealing with customer enquiries and maintaining excellent communication when dealing with customers via letter, email, text, phone etc.
  • Communicating with Brokers and responding to queries as required.
  • Following up on outstanding monthly payments and processing card payments.
  • Submitting and monitoring monthly Direct Debit EFT files and downloading Direct Debit Collection Bank Reports
  • Administering the collection and verification of documentation requested from Customers for AML and CCR reporting purposes.
  • Monitoring and testing the functionality of new system development.
  • Other Ad-hoc Duties as required

    Qualifications

    • Successful candidate should hold relevant industry qualification or be working towards same. You will also be expected to meet any CPD requirements as required by the Industry.

    Experience

    • Call centre experience, strong communication skills and the ability to work on own initiative.
    • Capable of following policies and procedures.
    • Experience with in-house systems is an advantage.
    • A strong technical knowledge base is required
    • Ability to drive for targets and goals.
    • Outstanding organisational skills with accuracy & attention to detail.
    • Proficiency in Microsoft Office applications, including Outlook, Word, Excel, PowerPoint

    Gumtree User(More ads from this seller)
    User since May 2019
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