Communications and Administration Assistant  

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  • Date Listed11/01/2022
  • Location
  • Advertised ByAgency
  • Job TypeFull-Time

Communication & Administration Assistant

Our client is looking for a communication administrator to join their team in Dublin.

Location East Wall, Dublin.

Work Hours 39 Hours per week. Shift work***

Rate/Salary €33,000

Duration Permanent, Full-Time

Start Date February 2022

________________________________________________________________________________________________

***6.00am to 4.00pm or 12.00pm to 10pm (i.e. 10 hour shift) Mon – Fri
If working weekends Sat/Sun/public holiday Monday 9.00am to 6.00pm.
The roster operates on a three-week cycle & every third week person gets a long weekend & finishes on the Friday evening at 9.00pm as opposed to 10.00pm.

________________________________________________________________________________________________

If you have a strong focus on customer service, with an ability to manage events in a professional manner & excellent IT skill. This could be an excellent opportunity for you.

Our client will provide necessary training to the successful applicant for this position.

The successful candidate will benefit from:

  • Pension (After 6-month probation period).
  • Free parking.
  • Canteen facilities.
  • Shower facilities.

Outline of Responsibilities:

  • Customer Service is key. You will be responsible for:
    • Receiving all communication from members of the public.
    • Responding to all communications with the public in a professional manner.
  • Updating the company platforms as necessary. These will include
    • Social media platforms such as Twitter & Facebook
    • Company websites.
  • Using all internal systems to log and track incidents, where appropriate
  • Call handling, receiving all calls and processing all information received to distribute to relevant stakeholders.

Essential Qualifications & Experience:

  • 1-year minimum Call Centre experience
  • 1-year minimum in a Customer Service role
  • Must be proficient in Microsoft Word, Excel, PowerPoint, and Outlook for professional use
  • Use of social media in a professional context

We look forward to receiving your application!

-Hall Recruitment Team

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