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Front of House (URGENT)

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  • Date Listed 15/02/2017
  • Location
  • Advertised By Private
  • Job Type Full-Time

Purpose of Job:

The successful candidate will be responsible for the reception desk, carrying out general administration duties and will be required to assist with the day to day running of the Residences. At Campus Residences Limited, we play host to a considerable number of Students, International Conferences, special interest groups, residential summer schools and individual tourists. Because of the very high level of occupancy we achieve, the demands on the front desk are extremely high. We require a lively, enthusiastic person who can cope under pressure to work in our busy accommodation office. The ideal candidate will have knowledge of the running of Residences, be computer literate and have reception experience. Full training will be provided.


Duties and Responsibilities:

  • To carry out the day to day administration of the front office, including answering telephones, emails, the distribution of post.

  • To ensure the smooth day-to-day running of the front office.

  • Training of staff in all areas: ie. computer systems, balancing of shifts, day to day operations, customer service.

  • Ensuring the delivery of high standards to guests.

  • Ensuring a speedy resolution to any problems that may arise on shift.

  • To liaise with housekeeping regarding accommodation requirements.

  • Assisting with the printing of campus UCards, coding of key cards, preparation of welcome packs

  • To answer queries from residents, prospective residents, referring them to contact points at which they can obtain further information.

  • To be able to multitask and deal with a high pressure and fast paced office environment with a high turnover of guests and many demands throughout the shift

  • During evening and overnight shifts fulfil the role of RA for the UCD students on campus including emergency response

  • Any other duties related to the running of the business..

This position is in UCD

Closing Date 17/2/17 at 5pm

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