Assistant Manager 

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  • Date Listed23/11/2021
  • Location
  • Advertised ByAgency
  • Job TypeFull-Time

Assistant Manager

A great opportunity has arisen for an experienced Assistant Manager to work in a facilities team in student residence in Central Dublin. Would suit someone, who is thriving in a busy PBSA (Purpose built student accommodation) facilities or similar environment.

This is a full-time fixed term contract. Salary on offer is €35000 per year.

Main duties

· To take responsibility for the day to day running of the building, that it is clean and safe.

· To provide effective leadership to ensure key objectives are met.

· You will be responsible to coordinate the facilities team.

· Responsible to ensure all invoices are processed in good time with effective codes and within approved budget.

· To process statutory and regulatory compliance including fire, water, H&S and other relevant audit areas, and report to the General Manager.

· Ensuring maintenance is delivered in line with defined timeframes.

· You will assist with Debt Management and interact with students in a respectful manner.

· Responsible for the rota, work scheduling of the facilities team.

· To assist with building management making sure there is a smooth operation for student arrivals, departures summer turnarounds and refurbishment programmes.

· Understanding HR issues and ensuring they are dealt with or escalated professionally and in line with relevant legal frameworks.

· Capable to ensure all work is carried out within company guidelines and policies.

· Resolving any student complaints

· Ensure correct training is carried out or highlighted to General Manager where necessary.

· Maintaining overall building appearance and condition

· Overall responsibility for summer clean and maintenance programme delivery

· Travelling to other buildings to complete audits

· Ensuring a warm, welcoming environment to students, parent, and visitors to the site

· Assist in ensuring your site is a safe environment in which to live and work

· Be able to review reports on Debt, Income, and general occupancy.

Person Specification

· Experience of delivering excellent customer service

· A good working understanding of tenancy management and housing legislation

· A good handle on sales and marketing with a proven track record of results

· Ability to write reports and present performance indicators

· Strong IT skills transferable to in house systems (Starrez, Peninsula etc.)

· Able to communicate effectively with people at all levels

· Problem solving skills with ability to use own initiative

· Relevant student accommodation, leisure, hospitality or building management experience preferable

· Experience of offering pastoral care and spotting the issues that affect students

· Knowledge of the issues surrounding students

· Ability to handle sensitive issues

· Influencing skills and a professional outlook on challenging issues

· Outgoing and enthusiastic

· A desire to learn and to continually develop

· Willing to attend relevant training days/sessions

· Eager to seek feedback and review ways to do things better

Interested? We’d be delighted to receive your application and discuss further.

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