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Customer Service Agent (Entry Level)

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  • Date Listed 26/07/2017
  • Location
  • Advertised By Private
  • Job Type Full-Time

We are looking for Entry level Customer Service agents to complement the existing team.Typical duties include but are not limited to:

• Enhanced proactive customer care

• Daily track, trace and update to customer

• Liaise with customer regarding delayed goods

• KPI’s reporting

• Rapid closure of customer issues

• Build relationships with other departments to enhance ability to perform role.

The ideal candidate will have:

 Excellent written and oral communication skills

 Confident and assured telephone manner

 Computer literacy, including Word, Outlook, Excel

Attention to detail and problem solving ability.

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User since Jun 2017
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