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Return operative, Sandyford, D18

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  • Date Listed 15/06/2017
  • Location
  • Advertised By Agency
  • Job Type Full-Time

Working hours Monday to Friday 7am to 3 pm

Overview of role : As a Returns Technical Operative, you will be responsible for the checking and verification of all handsets returned as DOA from our customers.

Reporting Line: Returns Supervisor

Main Responsibilities are not limited to but will include:

  • Mobile Phone fault verification
  • Productivity – Achieve personal production targets.
  • Documentation’s :-completed to required standards.
  • Customer Satisfaction:- completing workload to the required standard and return within the designated period.
  • Technical Queries:- handling customer requests for technical assistance.
  • Health and Safety;- working within required work practices and adhering to company health and safety policies.
  • Quality:- operate to required company standards.
  • General Duties;- assisting in workshop maintenance to ensure a clean and healthy workshop environment.

Key accountabilities:

Ideally you have been educated to certificate or diploma standard in a technical related discipline and you will ideally you possess the following attributes:

  • High level of initiative, along with the ability to prioritise workload.
  • Excellent concentration and attention to detail
  • Enthusiastic, flexible and dependable.
  • Detail oriented, pro-active and self motivated with excellent follow through.
  • Strong communication and organisational skills..
  • Can-do, will do attitude.
  • Team player.

Job Type: Full-time

Salary: €9.25 /hour

Required education:

  • High school or equivalent
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