This site uses cookies to provide you with a great user experience. By using this site, you agree to our use of cookies.
Post a FREE Ad
You might be interested in these similar ads
CORPORATE SALES & MARKETING EXECUTIVEOne of our clients is looking for a proactive and discreet person who can provide excellent customer service. The role will have a focus on helping customers to plan and book their detailed requirements for business travel promoting best practice in terms of safety, quality and customer service. A positive solution based approach, with a focus on building ...
Customer Service Agent - Parcel Motel
Seasonal Member Support Agent –Customer ServiceREPORTING TOParcel Motel Customer Service ManagerPart of the Nightline Group of companies, Parcel Motel has continued to grow since it's launch in 2012, making it a success story that is fast becoming the delivery method of choice for many Irish online shoppers. An opportunity has arisen for a Member Support Agent within our busy Customer Service Depa ...
Health & Safety Manager
We are currently looking to recruit a Health & Safety Manager for a full time permanent position with a client based in Kildare area.This role would involve 50% in the office and 50% out on site – covering sites nationwide, mainly greater Dublin area but can involve clients as far as Cork (all travel expenses are covered).Main duties/ Key Accountability:Planning, implementation & review of a suita ...
Production Operative x 5, Dublin 15, €11.90, contract 11 moths, shift work
Production Operative x 5, Dublin 15, €11.90, Contract 11 Months, shift work Production Operator Responsible for the production of components that meet or exceed pre-determined specifications which include inspection, packaging, labelling and completion of documentation necessary to provide quality, production and traceability records in accordance with Quality Systems ISO 9001/ ISO 13485 and Envir ...
European Forwarding Manager - North Dublin in Dublin, preview image
European Forwarding Manager - North Dublin
European Forwarding Manager - North DublinThe European Forwarding Manager will work as part of our clients European Forwarding team, to manage and coordinate all European transport and forwarding activities. Duties and Responsibilities Manage forwarding Import and Export Team • Day to day management and direct assistance of Operations team to ensure all transactions are processed timely a ...
Fantastic Opportunity for Experienced Freight Forwarder
Job Summary Duties and responsibilities include: Coordinate daily key activities of the Export/Shipping Department, working with and supporting staff to ensure activities are carried out to a high standard.Ensure all shipments to customers are on time.Provide support and guidance to export and shipping team members.Prepare and manage all documentation necessary to complete shipments in ...
Head Barista
The RoleThe barista is responsible for the delivery of a fantastic individualised customer experience by applying excellent operational standards in coffee making technique, food handling, preparation and customer service. They are responsible for maintaining, ordering and collection of all stock and are accountable for the finances at this location. Applicants must be passionate about coffee and ...
More ads

Service Advisor

Post an ad like this for FREE!
  • Date Listed 22/09/2017
  • Location
  • Advertised By Agency
  • Job Type Full-Time

Our client is one of Ireland's leading authorised vehicle retailer with a prime location in South Dublin. Now inviting applications for an experienced Service Advisor in the Motor Trade.

This role would suit a customer-orientated individual who thrives in a fast-paced premium commercial environment that promotes initiative, teamwork and establishing strong customer relationships.

The Role:

This is a key role in advising to our customers in respect of the care of their vehicles and explaining the value of maintaining their vehicles in accordance with the model specifications. It provides the link between our highly trained workshop technicians and our customers during a service visit and act as our retail centre's frontline in delivering customer focused service.


  • Act as the first point of contact with customers either in person or by telephone/email, seeking to convert customer enquiries, when appropriate, to service bookings.
  • Meet and greet all service customers promptly in a professional and courteous manner when they visit the service department.
  • Inspect customers’ vehicles and refer to service history to accurately identify and verify all customers’ service needs and in particular to ensure that all customers concerns are correctly captured on the job card.
  • Record customers details accurately, clarify payment options at the time of booking and confirm time for pickup.
  • Promote the sales of appropriate services, parts, and accessories by thoroughly understanding the vehicle and associated service requirements.
  • Identify and communicate with the sales department prospective new/used car sales prospects.
  • Check on progress of services to vehicles throughout the day and contact customer to communicate and receive approval and authorisation regarding any changes in the cost-estimate, promised time of delivery or recommended services.
  • Administer new and used vehicle warranty repairs in accordance with the warranty guidelines.
  • To deliver customer satisfaction scores in line with clients standards.


  • Excellent customer service skills, professional appearance and work ethic essential.
  • Experience as a service advisor in the motor industry with a premium brand an advantage.
  • Ability to work well in a process driven environment.
  • Strong oral and written communication skills.
  • Full drivers licence.
  • Knowledge of CDK/Kerridge an advantage as is good technical understanding of vehicles.

For more information contact:

Gumtree User (More ads from this seller)
User since Apr 2017
5 Published
0 Active