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Telesales Agent

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  • Date Listed 25/07/2017
  • Location
  • Advertised By Agency
  • Job Type Full-Time

Overview


As a telesale agent, you will be required to sell a range of the company’s product to existing customers through outbound telephone calling. In doing so, they will provide our customers with a professional and courteous service, whilst establishing long-term customer relationships.


Functions

  • Phoning customers from existing customer database and generating increased sales
  • Managing the relationship with existing customers by providing excellent customer service and increasing the breadth of their relationship with the company
  • Entering orders on-line
  • Ensuring samples/brochures, etc… are forwarded on timely basis if required by customers
  • Participation in product projects when required
  • Responsible for ensuring the satisfaction of their assigned customers
  • Primary contact for their assigned customers
  • Ensures that customer issues are dealt with in an efficient manner, informing the customer of any new products
  • Any other duties/projects as directed by Senior Management

Skills and Requirements

  • Minimum of 1 experience in sales or CRM, building relationships with key decision makers
  • Skilled negotiator
  • Have the ability to maintain professionalism under pressure
  • An energetic, self-starter who excels in interpersonal skills, with a focus on listening and questioning skills
  • Self-motivated and goal oriented
  • Strong customer service and the desire to be successful exceed targets and integrate into a team-based organization
  • A good team player
  • Fluent in German

Further details of the position

  • Working Hours: 40 hours/ week
  • Salary: Starting Salaries from €25,000 basic per annum plus 25% shift premium depending on sales experience plus sales commission of €100-500 per week = €30,000 - €35,000 OTE uncapped commission depending on targets reached.
  • Location: Dundalk, Co Louth. IRELAND.
  • Visa: Stamp 4, Irish Passport or EU passport holders
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