Secretarial, Admin & PA Jobs

Duties & Responsibilities

Serving customers in a polite and efficient manner
Typing, scanning, printing and copying documents
Binding and laminating documents
Creating posters, menus, invitations etc
Merchandising shop

Requirements

Minimum 3 years in a similar customer role
Excellent knowledge of Microsoft Office
Strong written and verbal communication skills
Excellent attention to detail
A customer focused outlook

Joe Duffy Group is Ireland’s leading motor retailer representing 14 brands across 23 dealerships with a team of over 600 employees and an enviable franchise portfolio of world-leading brands. The Group’s robust and diversified business model has delivered 12 consecutive years of profit growth. Our competitive advantage is underpinned by the quality of the people we employ and the unrivalled career path we can offer. We are now looking to recruit a dynamic and ambitious individual that displays drive, passion, energy, talent and integrity.

Joe Duffy Group is now seeking to recruit a full-time, professional Corporate Receptionist/Showroom Host for their busy North Dublin showroom. If you want to be the best, come and join the best.

The Role:

To provide and deliver an exceptionally high standard of customer service. Ensure that our customer experience is outstanding and received by all customers who come to visit or contact our Dealerships. As this role dictates the atmosphere for our entire showrooms and is the first point of contact for our customers and visitors, it is imperative that all customers or visitors to them are greeted promptly and efficiently with a high degree of warmth and professionalism.

Duties and Responsibilities:

- To retain ownership of the customer until the Sales, Service, Parts or any other departments have dealt with the customer
- Encourage rapport building with customers who are waiting and ensure they are not left unattended for long periods of time
- To take an operational approach and welcome customers and visitors to the showroom with warmth, in a prompt, efficient and professional manner whilst providing hospitality as required (tea/coffee/water etc)
- To be familiar with the overall daily operations within the Reception Department
- To bring any problems or situations which affect the smooth running of the Department immediately to the attention of the Head of Sales or the Head of Aftersales
- To maintain good working relationships with management and colleagues to facilitate the achievement of the company’s goals
- To ensure the Reception area, Customer Coffee Area and Lounge area, Children’s play area and Kitchen are kept clean, tidy and presentable at all times, as outlined by Company Policy
- To ensure all catering supplies for the Coffee Lounge are in stock, fresh, well presented and accessible to customers
- To take full responsibility of all the associated tasks to ensure an efficient and smooth operation within the Reception are and department
- To notify a Manager of any breakdown or damage to equipment
- To action any reasonable request by Senior Management in the dealership
- To take an active part in upholding the company’s health and safety policy
- To comply with company legislation as set out in the conditions of employment

If you are interested in being considered for this role, apply online today with your current CV.