Scheduling Co-Ordinator / Full time Administrator

Employment Type
Permanent | Full Time
Currently we have a vacancy in Newbridge, Co. Kildare for a full time Scheduling Coordinator. The Scheduler will manage our clients home care service requirements by matching the most suitable carer for their needs.

Responsibilities of the role will include but are not limited to:

Coordinating Carer’s schedules on a daily basis
Meeting and familiarizing yourself with the Carer team to enhance the client and Carer matching process
Monitoring, mediating, and logging both Client and Carer concerns.
Effectively managing and developing excellent relationships with the Carers and Clients
Actively encouraging contact between Carers and Clients and the office.
Coordinating and maintaining a complete Client service schedule using our in-house system People Planner.
Accurately entering and maintaining Client and Carer records
Recording Carer hours and entering into People Planner
Dealing with emergency situations decisively and effectively
Answering incoming calls in a friendly, professional and knowledgeable manner.
The ideal candidate will…

Have exceptional organisational and multi-tasking skills
Have at least 1 years’ experience in a recruitment/ administration support role or experience as a Care Giver in the community
Have demonstrated your ability to work on your own initiative
Have a professional demeanour and excellent telephone skills
Have outstanding communication skills and are committed to customer service
Are committed to quality and achieving solutions
Have a proven ability to operate in a pressurised environment and think on your feet.
Love attention to detail and have shown that you can follow up and complete tasks.
Have proficient excellent IT and data entry skills.
Are flexible, have a positive can-do attitude.

Job Location : Newbridge, Kildare
Nov 22, 2022
Additional information
Company Name
Home Carer
1 - 3 Years
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